Last modified: March 2018
Definitions and interpretation
Data: collectively all information that you submit to Ashley House Printing Company Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Act 1998;
Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Ashley House Printing Company Ltd, we or us: Ashley House Printing Company Ltd, a company incorporated in England and Wales with registered number 05333142 whose registered office is at 1/2/3 Swallow Units, Alphinbrook Road, Devon, EX2 8QF;
UK and EU Cookie Law: the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011;
User or you: any third party that accesses the Website and is not either (i) employed by Ashley House Printing Company Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Ashley House Printing Company Ltd and accessing the Website in connection with the provision of such services; and
Website: the website that you are currently using, www.ashleyhouse.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
the singular includes the plural and vice versa;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
"including" is understood to mean "including without limitation";
reference to any statutory provision includes any modification or amendment of it;
4. We may collect the following Data, which includes personal Data, from you:
b.Contact Information such as email addresses and telephone numbers;
Our use of Data
5. For purposes of the Data Protection Act 1998, Ashley House Printing Company Ltd is the "data controller".
6. We will retain any Data you submit for 12 months.
7. Unless we are obliged or permitted by law to do so, and subject to any third party disclosures specifically set out in this policy, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
8. All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see the clause below (Security).
9. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
internal record keeping;
transmission by email of promotional materials that may be of interest to you;
Third party websites and services
10. Ashley House Printing Company Ltd may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the Website. The providers of such services have access to certain personal Data provided by Users of this Website.
Links to other websites
Changes of business ownership and control
14. We may also disclose Data to a prospective purchaser of our business or any part of it.
15. In the above instances, we will take steps with the aim of ensuring your privacy is protected.
Controlling use of your Data
16. Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
17. use of Data for direct marketing purposes; and
18. sharing Data with third parties.
Functionality of the Website
19. To use all features and functions available on the Website, you may be required to submit certain Data.
Accessing your own Data
21. You have the right to ask for a copy of any of your personal Data held by Ashley House Printing Company Ltd (where such Data is held) on payment of a small fee, which will not exceed £10.
22. Data security is of great importance to Ashley House Printing Company Ltd and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.
23. If password access is required for certain parts of the Website, you are responsible for keeping this password confidential.
24. We endeavour to do our best to protect your personal Data. However, transmission of information over the internet is not entirely secure and is done at your own risk. We cannot ensure the security of your Data transmitted to the Website.
26. All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
27. By giving your consent to the placing of Cookies, you are enabling Ashley House Printing Company Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
28. This Website may place the following Cookies:
Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
29. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
30. You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
31. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
34. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
35. This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
You may contact Ashley House Printing Company Ltd by email at firstname.lastname@example.org, by telephone on 01392 202320, or you can write to us at 1/2/3 Swallow Units, Alphinbrook Road, Marsh Barton, Exeter, Devon, EX2 8QF.
"I continue to be very impressed with Ashley House’s impeccable service and attention to detail. At Nu-Heat we are rather particular about our brand colours and demand consistently high colour matching standards across all of our print product. Ashley house are a trusted extension of our team here, I can not recommend them highly enough."
"We have worked with Ashley House for many years, we always return to this printing house as their attention to detail is second to none."
"Helpful Holidays have worked with Ashley House for many, many years. They produce excellent quality print combined with great service at a competitive price. They’re a printer you can rely on and we continue to do so. They’re also a pleasure to work with. Highly recommended."
"We choose a printing company based on quality, attention to detail, service and great value. The team at Ashley House exceed our expectations every time."
"We receive great service from the team at Ashley House. They offer advice and guidance on any project; they're professional, friendly and always competitively priced. "
"We have been working with Ashley House for a while now and no matter what we throw at them, the result is nothing short of remarkable."
"We can’t recommend Ashley House too highly - they have been our printers of choice for many years now. We love the fact that they take a huge pride in the quality of their print."
"Having moved our printing and design requirements to Ashley House about three years’ ago my only regret is that we did not do it sooner. Innovative and reliable with a fantastic customer service ethic."
"Ashley House have provided an excellent service .. Their attention to detail demonstrates a real passion for each job and has meant that they now feel like an extended part of our marketing team."
"The continued success of Ashley House is down to many things; passion for quality print, excellent customer service and advice, attention to detail, but over and above is their ability to work as a team to deliver for their clients. For these reasons they are a valued supplier."